Refund & Cancellation Policy

Eligibility for Returns

Due to the nature of cosmetics and personal care products, returns are accepted only if:

• The product is unused, unopened, and in original packaging
• The product is damaged, defective, or incorrect
• The request is raised within 7 days of delivery

Non-Returnable Items

• Opened or used cosmetics
• Gift cards
• Promotional or clearance items

Refund Process

• Approved refunds will be processed to the original payment method
• Refund timelines:
• India: 7–10 business days
• International: 10–15 business days

Order Cancellations

• Orders may be cancelled before shipment
• Once shipped, cancellation is not permitted

Contact for Returns

Email: support@bellemoi.com